Shipping and returns


Shipping Order

Processing All orders are processed within 72h open days.

ATELIER MATERI reserves the right to cancel any orders that are not in line with our Terms and Conditions.

Delivery countries

We deliver all over the world.

Shipping and Handling

For Europe, orders are expedited by Colissimo and may take up to 7 days.

For France, orders are expedited by Colissimo and may take up to 3 days.

For US and the rest of the world, orders are expedited by Colissimo and may take up to 7 days for the US and more for a delivery outside the US. Please notice that International ground orders may take a few weeks to be delivered (ground delivery).

Shipping Fees

For Europe, the shipping is offered for any order with an amount above 100€. For any order under 100€, shipping fees depend upon weight.

For France, the shipping is offered for any order with an amount above 100€. For any order under 100€, shipping fees depend upon weight.

For US and the rest of the world, the shipping is offered for any order with an amount above $100. For any order under $100, shipping fees depend upon weight.

Track an order

You must connect to Colissimo website and enter the tracking number you have received in the email to confirm your order.

Returns and refund

You have fourteen days from receipt of your products to exercise your right of withdrawal without having to state reasons, and without penalty.

Returned products must be in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be re-marketed new, and returns must enclose a copy of the purchase invoice to optimize processing.

To organize a return, please contact us at contact@atelier-materi.com

A question

Do not hesitate to contact us directly and send us an email to contact@atelier-materi.com